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Waze is a popular navigation app that differentiates itself from other navigation services by incorporating user-submitted information for better and faster navigation. However, like any other navigational app, Waze also suffers occasional bugs and issues.
Here, we will discuss one of the recent issues where Waze keeps freezing when used alongside Android Auto. We will also explore the potential workaround that may help solve some problems.
How to Fix Waze Android Auto Freezing / Not Working
According to recent reports, multiple users face an issue where Waze freezes when using it alongside Android Auto. Users complain that at first, the app usually opens, displays their current location, and navigates for a while, after which it freezes, and their current location no longer updates.
Even though restarting the app usually fixes the issue on one’s smartphone, the method doesn’t seem to work with Android Auto. Some have even tried following other general troubleshooting steps, but nothing seems to work.
Fortunately, some other working solutions will help solve the problem. Here are seven solutions to fix your Waze app on Android Auto.
Fix 1: Ensure Bluetooth and Wi-Fi Toggles Are Enabled
If Bluetooth or Wi-Fi is turned off, you cannot use Android Auto. This is also applicable when using a wired connection to connect to your car’s infotainment system.
Turn on the Bluetooth and Wi-Fi if you have them turned off, and the Waze app should start working as expected without any freezing issues.
Fix 2: Turn On Mobile Data
Waze needs to have an active internet connection to work as expected. That said, sometimes you may accidentally turn off the mobile data, causing the Waze app to freeze or stop working.
Check whether the mobile data is turned on from the Quick Settings menu. Please tap on the Mobile Data option to turn it on.
You may also want to check if you have an active mobile data plan. If everything is fine, and Waze still keeps freezing or isn’t working, move down to the next solution.
Fix 3: Restart Your Phone And the Car’s Infotainment System
If toggling Bluetooth and Wi-Fi didn’t help, give your phone a quick restart. In some cases, the issue is with your Android phone. Restarting your phone should help clear out all the minor bugs and glitches that might be causing the problem. This can also fix connection issues between your phone and your car’s head unit.
To restart your Android phone, press and hold the power button for a few seconds and select Power Off from the list of options that appear.
Restarting your phone and car’s infotainment system can also help solve minor and major problems with Android Auto. To restart your car’s infotainment system, turn off its ignition and wait for the head unit to turn off automatically. Then, restart your car and let the infotainment system turn back on.
Once your phone and the car have restarted, use the Waze app again. If the issue persists, move down to the next step.
Fix 4: Roll Back to an Older Version of Android Auto
Some users have reported issues with Waze after updating the Android Auto app. If that is the case with you, you can try rolling back to an older version of Android Auto. Just follow the steps below.
- Open the Settings app and go to the Apps section.
- Click on “All apps.”
- Tap on Android Auto.
- Scroll to the bottom of the screen, and under Store, tap on App details.
- You will be taken to the app page on the Play Store. Click Uninstall and Android Auto will be rolled back to its original version and should work properly with Waze.
Tip: Remember to disable automatic app updates on your phone to ensure the Android Auto app isn’t updated to the latest version.
Fix 5: Make Sure Waze is Enabled
If you find the Waze app disappearing from Android Auto on your car, it might be because the Waze shortcut has been disabled from the Android Auto settings. To enable it, follow these steps:
- Open the Settings app on your phone and go to the Connected Devices section.
- Tap on Connection preferences and select Android Auto.
- Under General, tap on Customize Launcher.
- Make sure the box next to Waze is checked.
Fix 6: Clear Waze Cache and Data
Clearing the cache can often help resolve issues with most apps, including Waze. This deleted all the temporary files stored on the app, including those that may be causing the problem.
Clearing the app data will delete all your stored data, restoring it to its default state. If removing the cache doesn’t help, clearing the data should. So, it’s better to try both options. Follow the steps below to clear the cache and data of your Waze app.
- Open the Settings app and go to the Apps section.
- Click on “All apps.”
- Tap on Waze.
- Then, tap on Storage > Clear cache/Clear data.
Fix 7: Uninstall and Reinstall Waze
If clearing the cache and data didn’t work, try uninstalling and reinstalling Waze. This will delete all the Waze files stored on your device and fix any issues caused by those files. Here’s what you need to do:
- Open the Settings app and go to the Apps section.
- Click on “All apps.”
- Tap on Waze.
- Tap on Uninstall. If prompted to confirm, tap Uninstall again.
- Once you have uninstalled the app, install it again from the Google Play Store, and you should be ready.
Conclusion
If you’re facing issues with Waze on Android Auto, try these seven possible solutions. Let us know which solution worked for you in the comments section below. Contact Waze support or your smartphone manufacturer if none of the fixes work.
