iOS and iPadOS are known for having optimized and stable apps. This is because Apple works with app developers to specifically develop apps that work and run well with all models of iPhones and iPads. This is a by-product of Apple not making too many models every year.
However, the app optimization seems to have taken a hit with iOS 16 and iPadOS 16 for the YouTube app. Earlier, the app was plagued with an issue that said, “Something went wrong” whenever you tried to play a video.
Now, people are reporting problems with Auto Translate captions on the YouTube app. Auto Translate captions have stopped working. Instead of showing the translated subtitle, it just shows a black bar that’s completely blank.
This is because updates can go wrong due to insufficient testing or an accidental overlook by developers. YouTube versions 17.49.6 and the previous 17.49.5 on iOS and iPadOS seem to have many bugs. If you’re on an older version and it works fine, it’s advised to remain on it until the YouTube team issues a fix.
That's right. Subtitles are there, but only in English, automatic translation doesn't work. The process of automatically choosing the language is known to me, but no translation comes. Not even for posts with transcript. I'm a viewer, not a creator and work via google.
— Andrea Griem (@AndreaGriem) December 11, 2022
7 Ways to Fix YouTube Auto Translate Not Working Issue
The problem isn’t limited to any one specific version of iOS/ iPadOS (the latest versions are iOS 16.2 and iPadOS 16.2) or any particular YouTube version, so it’s hard to draw assumptions about the root cause. If you have the auto-translate bug, we have compiled a list of seven effective methods. These will hopefully fix the problem in the end.
1: Change the video playback speed
- On the mobile app, tap on the settings icon in the top right corner.
- You will see a list of options here. Scroll down until you reach a section called Playback Speed. This is where you can make the video play faster or slower.
- If it’s set to anything else, change it to Normal speed. Faster or slower playback speeds might cause problems with subtitles.
2: Reload the YouTube app
The suggestion might sound trivial, but exiting the app and clearing it out of your app switcher fixes many bugs. Several technical glitches might be resolved if the app restarts.
3: Clear Cache Data or restart your device
- Clearing cache on iOS is not a straightforward process. First, you’ll have to hold down the power and volume up buttons for about two seconds.
- Then, you’ll see an option to power your device off. Instead of doing that, tap the X button. This clears all apps out of RAM and also clears cache memory.
- All bugs caused by errors in the cache will be solved with this method. If this does not work, try restarting your device.
- Instead of tapping the X button, slide it to shut the phone down. Then, please turn it on again.
- You can also restart your phone using an assistive touch or shut it down from the General menu in the Settings app.
4: Check for subtitle translation on another video
Not all videos on YouTube support subtitle translation. If the feature does not work on the video you’re watching, try it on another.
5: Turn subtitles on and off
This suggestion might sound dunce-like, but occasionally, there are split-second glitches like this. Just toggle subtitles on and off. Also, you can try non-translated subtitles and switch to translated ones.
6: Uninstall and reinstall the app
Provided you’re signed in to YouTube, you will not lose any data like your created folders, videos saved to watch later, watch and search history, comments, likes, etc. Your recommendations won’t go haywire, either.
- Long press the YouTube app icon on your home screen or app library, and slightly drag it anywhere.
- The apps should begin wiggling, and you will see an X button on the top left of the app icon.
- Tap on the X button and confirm the uninstallation.
- Alternatively, you can use 3D/ Haptic Touch and tap on the Remove App option.
- You’ll have to reinstall the latest version of YouTube from the App Store. Check if the translated subtitles work now.
7: Temporarily switch to YouTube on a web browser
On iOS and iPadOS, you can also use YouTube via a web browser. Type YouTube.com and make sure it does not redirect to the app. Do not open the app from the browser; search for the video you want on the web.
Sure, the web version is not perfect. Videos are capped to a meager 720P resolution, there’s no sound HDR playback, and the whole interface can get pretty clunky, but auto-translated captions should work on a browser if it’s a bug with the app.
Alternatively, you can try using YouTube on another device, like an Android phone or your laptop, until the issue gets fixed if auto-translated subtitles are essential for your use case.
Team YouTube has acknowledged the problem.
Fortunately, YouTube Support on Twitter has officially recognized this problem and is reportedly working on a fix. We hope the listed methods were of some use, and YouTube will investigate this problem and issue a fix shortly. We will update you when there’s an official patch.
thx for the report, we're aware of this issue & currently looking into it. appreciate your patience
— TeamYouTube (@TeamYouTube) December 11, 2022