One UI 9 is still in the early stages of rollout, only being available on the Flip 8 and Fold 8 series right now, with the release expected to reach Galaxy devices in the coming weeks. Ahead of that wider release, Samsung is offering a closer look at one of the software’s more practical additions.
The new Warranty and care hub brings warranty details, diagnostics, repair options, and support tools into a single place. The feature was previously spotted in an early One UI 9 build, but Samsung has now detailed how it will work.
One place for Galaxy warranty information
Managing warranty and coverage details across Galaxy phones, Buds, Watches and tablets can be inconvenient, particularly when users need to switch between support pages or different apps. One UI 9 aims to simplify that process through the Warranty and care section in Settings.
Users can check their device’s warranty status, review coverage information, and see whether they qualify for Samsung Care Plus. The hub can also show warranty and coverage details for other Galaxy devices linked to the same Samsung account.
Samsung is also integrating options to explore and enroll in Samsung Care Plus, giving users a direct way to add additional protection where available.
The feature goes beyond basic warranty tracking.
Built-in diagnostics can identify hardware issues
Warranty and care includes a Diagnostics tool that can test several device components and functions. Samsung says it can check areas such as the battery, charging system, sensors, touch response, and connectivity.
If it detects a problem, the tool can point users to a suggested solution or recommend requesting a repair. That could make the first stage of troubleshooting much easier, especially for problems that are hard to identify without hardware checks.
Bixby is also integrated into the support experience. Samsung’s example involves a user asking why their battery is draining too quickly, with Bixby providing step-by-step troubleshooting guidance.
That keeps basic support within the device rather than requiring users to search through separate support pages.
Repairs and remote support are built in
When software troubleshooting isn’t enough, users can request a repair at a Samsung-authorized service center directly through the Warranty and care settings. Those who cannot visit a service center can also start a remote support session from the same interface.
Samsung says the hub can also provide estimated repair costs for major components. Users can compare those costs with the price of the same repair through Samsung Care Plus, where applicable.
That turns Warranty and Care into more than a warranty lookup tool. It functions as an after-sales support center built directly into One UI.
For now, Samsung says the feature is available on the Galaxy Z Fold 8, Z Fold 8 Ultra, and Galaxy Z Flip 8. Its broader rollout should follow as One UI 9 reaches more Galaxy devices, although availability of individual support and Care Plus features may vary by market and device.
The bigger question is how widely Samsung will extend the diagnostics and repair-cost tools across its older Galaxy models once One UI 9 becomes available. If the company keeps most of the hub intact across the lineup, Settings could become a much more useful starting point when a Galaxy device needs attention.
