Jio Giga Fiber Customer Care service

Jio Fiber Customer Care: Helpline Number, Email ID, Live Chat & More

Jio customer care representatives are available for any Fiber broadband connection related assistance

After giving a strong challenge to all the telecom players for a few years, Jio has finally entered into a new market with their Jio Giga Fiber and Giga TV 4K Set Top Box. They will also give a tough competition to other players in the industry as they are backed by the powerful 4G network. But even with the biggest and toughest players, customers always face issues. So, you need to keep the customer care number handy as you might face issues too with Jio’s service and installation. Here, we will talk about Jio Fiber customer care helpline number, email id and other channels of reaching Jio.

Jio Fiber Customer Care Details

Below you can find different ways to contact with customer care representatives. You may call them or send them an email or use their social media handles to reach them, there are other mediums as well:

Toll-Free Helpline Number

If you are comfortable with direct voice calling to Jio’s representative or you need to urgently fix your issue, you may call the helpline number mentioned below. It’s a toll-free number so no money will be charged by your operator.

  • 1800-896-9999

Email Address

If you have a descriptive question or issue you want them to know, you may proceed with the email option. Simply drop a mail with your queries at below email ID.

  • JioFiberCare@Jio.Com

Social Media Handles

You can reach them through their social media handles. If you want to reach them through Facebook, you can send a message to their official Facebook page. Otherwise, you can also tag them on Twitter in your tweet. Mention @jiocare to your tweets to let them know about your tweet. Even, you can go directly to their Twitter page and DM your query.

Contact Form

You can also leave your message or query using a contact form on their official website. Provide your name, email, subject, message and then submit the form.

Contact form for Fiber

Live Chat via MyJio App

If you are using a smartphone and you have a Jio sim, you may have already installed MyJio app on your phone. If not, simply get it from the Google Play Store or iOS app store. Then after logging into your MyJio account, navigate to the “Live Chat” section and there you can live chat with the Jio customer representatives directly.

Jio Fiber Live Chat


There are many situations where you might have to contact Jio. Some of the cases are, you might have questions regarding Giga Router installation which are not answered well in Jio’s website or mobile app. Also, if you need to know about the monthly subscription fee, FUP limit, etc you might have to call and talk with a Jio representative in order to solve your problems. If you are a Youtuber or a live streamer, you might face issues of ping or the connection may be interrupted due to natural disaster or storm. Then you have to contact with Jio and their representatives will give you the solution or fix the issue for you. There might be other reasons as well.

About Binay Konwar

He is the Co-Founder & Editor-in-Chief of DealNTech. He loves technology and oversees the whole website. He follows the latest trends and is extremely passionate about mobile technology. He is also an SEO expert and working & researching in the field of Search Engine Optimization from last 5 years. Email:

Leave a Reply

Your email address will not be published. Required fields are marked *