CEIR Portal find phone

How to Find Lost or Stolen Phone Through CEIR Portal?

Central Government will now help citizens trace their lost or stolen phones

Has your phone ever been stolen from you? No matter how much you tried, you just couldn’t get it back. However, now things are going to change as the Central government has come to our aid. Mr Ravi Shankar Prasad, the minister of Telecommunications, has unveiled a CEIR portal (www.ceir.gov.in) for tracking lost and stolen mobile phones. He initiated it as a small project in Mumbai and Delhi-NCR first to check the results and then plans to make this service available throughout the country. To achieve this, the Department of Telecommunications has started on a project called the ‘Central Equipment Identity Register’.

CEIR (Central Equipment Identity Register)

The Central Equipment Identity Register initiative by the Department of Telecommunications will now enable the government to block stolen or lost devices. If stolen devices start getting blocked, the thieves will lose their interest altogether. However, the main area of concern for the thieves is that the common people will now be able to track stolen devices through direct assistance from the central government. Now the reason behind this initiative is the fact that there are many devices now out there, which have an IMEI(International Mobile Equipment Identity) number of a different device. This is happening because the culprits are re-programming IMEI numbers on the stolen devices and the IMEI number is supposed to be unique for every device.


The CEIR program is launched by keeping a few primary objectives under consideration. These are:

  • Making sure that stolen devices can’t access the mobile network from any service provider.
  • Tracing of such phones with the help of network providers.
  • No more smartphone with duplicate or fake IEMIs in the network.
  • Discourage the common public’s interest to buy stolen devices at cheaper rates.
  • Reduce health risk from counterfeit devices.
  • Improve Quality of Service of cellular connectivity by reducing the use of counterfeit smartphones.

How to Find Lost or Stolen Phone?

If you just lost your phone, or someone stole it from you, then follow these few steps to ensure tracing of your lost phone:

  • Firstly, this is a legal matter so head over to the police station and file an FIR. After you are done with that inform the Department of Telecom about the incident through their helpline number 14422. You can also visit the website www.ceir.gov.in to let the department of Telecom about your incident.
  • A verification process will now be initiated from the Department of Telecom, and after successful verification of the theft or loss, the government will block that device from further usage and it will no longer provide support for any service provider.
  • If the new user tries to insert a new SIM, the provider of the new SIM will inform the police that the device is now being used again. The police will now have the location of the device right away.
  • All the major service providers, that is BSNL, Reliance Jio, Airtel, Idea and Vodafone will help the Department of Telecom with this initiative.

What can you do though CEIR portal?

1. Request for Blocking Lost or Stolen Phone

Visit request page from here and Enter (i) Device Information such as Mobile number, IMEI, Device brand etc (ii) Lost Information such as Lost place/date, Police complaint number etc and (iii) Mobile Owner Personal Information such as Owner Name, Address etc. After that, accept the declaration and submit.

Blocking Lost Stolen Phone request ceir form

2. Request for Un-Blocking Lost or Stolen Phone

Go to the un-blocking page from here, provide details like request ID, mobile number and then submit.

unblock lost stolen phone ceir form

3. Check IMEI Request Status

To check request status, head over to this URL and enter Request  ID>> Submit.

request status CEIR

4. Know Your Mobile (KYM)

The Centre for Development of Telematics (C-DOT) has developed an application called KYM app. Using this app, you can verify any mobile device through its IMEI even before buying it. That means the genuineness of a mobile phone can be easily verified. The KYM app will show details like Manufacturer, Brand and Model name. Apart from this, it will also show the device status such as Black-listed, duplicate or already in use.

CEIR KYM APP Mobile Status


This is not something that the government has cooked up overnight. The CEIR project has been under works starting from 2017, and now it has successfully generated a log of all the IMEI numbers used by the new devices till date. On top of this database, the CEIR also has access to the GSM Association’s worldwide database, to help identify the counterfeit devices from the real ones.

This new initiative from the DoT will be of immense importance to reduce and discourage the theft of smartphones throughout the country. It will also help a few of those culprits until they realize what the government has now done.

About Sagar Choudhury

He is a journalist at DealNTech. He writes on general Android related tech news. He contributes in other categories too. He was working for many other publications. Now a proud member of DealNTech team. He is also a good programmer and web designer. Email: [email protected]

One comment

  1. Hi,

    I purchased new phone and is lost before utting sim . so the CEIR is not working for me . Can you tell me how to find the mobile.

Leave a Reply

Your email address will not be published. Required fields are marked *